- Technical Support
- Warranty Claims
- Contact Sales
- Downloads
Omya Healthcare provides comprehensive service solutions to our customers timely and efficiently, including technical support, spare parts support, training, field service, upgrade, warranty extension, service contract and on demand service.
Technical Support
Omya Healthcare service representative provides technical support regarding application and breakdown calls to customers and distributors via phone, mail, orally, or by any means during the entire life cycle of instruments sold by Omya Healthcare.
Spare Parts Support
Omya Healthcare and its subsidiaries have enough spare parts inventory for all products for at least 5 years after production is officially stopped.
Training
Omya Healthcare and its subsidiaries provide different levels of training to customers, distributors and service partners including marketing, operation, application and troubleshooting, etc. We have various types of course: web-based, on-site or internal, scheduled and on demand.
Field Service
Omya Healthcare service representatives provide preventive maintenance, calibration, breakdown repair and other field services on request.
*Field service may be provided by authorized Omya Healthcare service providers. The type of field services provided in different regions may vary according to local service providers.
Upgrade
Omya Healthcare has various upgrade solutions as an added-value service to meet customer’s requirements for function, application or performance.
*Upgrade may not be applicable for some models.
Infusion Systems & Accessories
Phone: +91 80 4284 5900 Ext:XX
Email: Support @Omya-Healthcare.com
Patient Monitoring & Accessories
Phone: +91 80 4284 5900 Ext:XX
Email: Support @Omya-Healthcare.com
Working Hours:
Monday-Saturday: 10:00 am – 6:00pm IST
(Excluding major holidays)
Always gives as much of the following information as possible:
- Type of equipment
- Product name
- Serial number
- Approximate date of purchase
- Apparent fault
Product Catalogs
Products Name | Release Date | Download |
S430i (Single Channel) | 2014-06-19 | S430i-SP-Product_Catalogs.pdf |
S450i (Single Channel) | 2014-07-17 | S450i-SP-Product_Catalogs.pdf |
S660i (Double Channel) | 2014-07-17 | S660i-SP-Product_Catalogs.pdf |
I525i | 2014-07-17 | I525i-IP-Product_Catalogs.pdf |
I400i | 2014-07-17 | I400i-IP-Product_Catalogs.pdf |
X300i | 2014-07-17 | X300i-PM-Product_Catalogs.pdf |
X500i | 2014-07-17 | X500i-PM-Product_Catalogs.pdf |
Technical Document
Products Name | Release Date | Download |
Service Manual
Products Name | Release Date | Download |
User Manual
Products Name | Release Date | Download |